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Return & Exchange
Return & Exchange Policy
Every product we sell is 100% authentic and sourced from official distributors — and we want you to shop with complete confidence.
- If you receive a damaged, defective, or incorrect item, contact us within 3 days of delivery and we'll arrange a replacement or refund.
- Items must be unused, unopened, and in their original packaging.
- For hygiene reasons, opened skincare and makeup products cannot be returned.
To start a return or exchange, email scentedstory00@gmail.com or message us on WhatsApp at +971 50 854 0487 with your order number.
Luxurious face, body, and hair care products, along with makeup from the world's finest brands. Carefully selected choices to give you balanced beauty and a radiant glow that suits you.
Luxurious face, body, and hair care products, along with makeup from the world's finest brands. Carefully selected choices to give you balanced beauty and a radiant glow that suits you.